Award-winning Hotel, Restaurant, Lounge and Cafe in Hudson, NY
THE MAKER PRIVACY POLICY
last modified: september 2024
Our property is ADA accessible.
Thank you for visiting the maker website, located at www.Themaker.Com (which we refer to in this privacy policy as the “site,” which also includes our shopping website, https://shop.themaker.com/. We respect the privacy of your personal information, and we have put this privacy policy in place so that you can understand how we collect and use your personal information and the choices you have regarding that collection and use. The site is owned and operated by the maker group llc, who we refer to, together with our affiliates, as “us”, “we” or “our”. When we refer to “you” and “your” in this privacy policy, we are referring to you as a visitor to and user of the site.
This policy includes the following topics:
1. Introduction and acceptance of this privacy policy
This privacy policy describes what information we may collect from or about you, how we collect it, how we use it, and with whom and why we may share it. It applies to any information we collect from or about you as a guest or other user of our site and our services, and as such it applies to information we may collect online, over the phone, or in person.
Please read this privacy policy completely and carefully before using the site or giving us any information, particularly personal information. By using the site or otherwise voluntarily providing us with your information, you are agreeing to these privacy terms.
Technology and online practices change from time to time, as do applicable privacy laws. Therefore, we may revise this privacy policy to align our notices with these technological and legal changes. If and when we do so, we will post the updated policy on this page, and those updates will be effective once the new policy is posted. It is your responsibility to check this page for updates. You will be able to determine when the last update was made by referring to the “last modified” legend at the top. By using the site after we post any changes, you agree to accept those changes, whether or not you have reviewed them.
2. How we collect and use your personal information
A. What is personal information? Personal information refers to information that we can use to personally identify a specific individual. Different states and countries define personal information (and similar terms, such as personal data, personally identifiable information, and pii) to include different things, but it generally includes information like your name, mailing address, e-mail address, and phone number. It may also include your computer or mobile device ip address, if that ip address can be linked to a particular person, or geo-location information, again if that information can be used to pinpoint a specific person.
B. Providing personal information is your choice. You are generally in control of whether you provide us with your personal information. If you do not want us to have any of your information, you should not use our site or give any information to us. However, if you choose to make use of certain features of the site, or if you otherwise want to communicate with us, you may need to provide certain personal information to us. For example, if you want to sign up for our email list, make a reservation, complete a product purchase, or apply for a position with us, you will need to provide certain mandatory personal information related to the action you are taking. If you sign up for sms communications, it will be based on your consent in conjunction with our sms terms of service.
If you are not comfortable with providing information to us, you should not do so. Although that will affect our ability to communicate with you and provide you with services, that is your choice.
C. The personal information we collect. We may obtain and use personal information as described below.
Browsing and device information. We collect limited browsing information when users visit the site, so depending on the particular device you use to access our site, we may be able to identify that device. We use this information to understand site traffic and evaluate our marketing efforts. Please refer to ‘cookies and tracking technology’ below for more information.
Identification and contact information: this is information that identifies you as an individual (like your first and last name), and information that enables us to contact you (like your email address, mailing address, or phone number). It also may include information about you, such as information about your personal characteristics, guest preferences, and how you have interacted with us online or in person. We will collect this information if you sign up to receive our emails or other promotional materials, if you contact us with an inquiry, if you make reservations with us, if you visit our hotel, lounge, or café as a guest, or if you participate in any events we may offer from time to time. We may also receive information indirectly, for example if someone makes a reservation on your behalf. We collect and use this information for the purposes of (a) verifying your identity; (b) transacting business with you, which may include managing your hotel and dining reservations, completing your purchases of products and services, providing customer service, allowing you to participate in promotions and events, and seeking feedback on our services; (c) responding to any inquiry you send to us; and d) subject to your right to opt out and subject to applicable law, sending you newsletters and other promotional materials about products and services you may be interested in.
Billing information: if you transact business with us, such as by making a reservation or purchasing products or services from us, we will collect applicable billing information from you, such as credit card or bank account information, or, depending on payment options, information about your other payment method. This information may be collected through one of our third-party service providers. We collect and use this information to hold reservations, complete purchases, and process required payments.
Application information: if you inquire about employment opportunities with us, we will receive all of the personal information you include with your application. This will generally include your name, contact information, résumé information (such as education and employment history), and all other information you voluntarily provide with your submission. We use this information to evaluate and respond to applications.
Other information: from time to time, we may offer opportunities to participate in events and we may allow guests to review our services. In these cases, we will collect information that is specific to the nature of your participation, but which will generally include information such as your name and any content, including images (photographs, etc.) you choose to provide to us. We will collect and use this information to allow our clients and others to engage with us and share information, so that others can benefit from your experience, and so that we can offer an online and in-person experience that allows us to provide you and others with quality services.
D. Certain generally-applicable uses of personal information. In addition to the uses described above, the personal information we collect may be used for the following additional purposes, all of which are related to our operation of our business:
Managing and personalizing your experience on the site and at our hotel, lounge, café, restaurant, gymnasium and juice bar.
Evaluating interest in and improving the quality of our current products and services, and researching and evaluating potential new products and services.
Complying with legal requirements; and preventing and addressing fraud and breaches of our site requirements and policies.
E. How long we keep personal information. We keep the personal information we collect for as long as we continue to have a business need to do so, unless a longer period is required by law. Business needs include legal, tax, accounting, risk management, and other business purposes.
3. How and why we share personal information
We share personal information with third parties in the following circumstances:
We will provide personal information to our trusted service providers who need to use that information to conduct business on our behalf. For example, our service providers may:
Operate certain site features.
Process payments when you make purchases.
Handle our data management and email or sms distribution; and/or assist us with, co-sponsor, or otherwise participate in any events and promotions.
Provide us with advertising services. See ‘cookies and tracking technology’ below for more information.
We provide these service providers only with the information they need to perform their services, and work with them to respect and protect your privacy.
We may share your personal information with our company affiliates (including Bartlett House Café LLC) and business partners for our and their legitimate business purposes, including so that we or they may provide you with periodic mailings regarding products, services, or events. If you do not wish for us to share your information in this manner, please let us know by contacting us at info@themaker.com.
We will release information, including personal information, if we believe that doing so is appropriate to (a) comply with law, regulations, legal process or governmental request, (b) enforce any policies applicable to the site, including potential violations, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) otherwise protect the rights, property or personal safety of us, our employees, site users, or others.
We may share information, including personal information, in connection with, during negotiations of, or as a part of the closing of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company in which personal information about the users of our site is among the assets transferred.
4. Cookies and other tracking technology
A. What are pixel tags and cookies? Pixel tags are small amounts of code embedded on a web page that references a website or other url. Cookies are small amounts of data that are stored on your browser following a pixel tag reference that identifies a unique browser or device.
B. We use the following types of cookies:
Necessary cookies. These cookies are essential for our website and services to perform basic functions and are necessary for us to operate certain features.
Functional cookies. These cookies enable our website to remember information about your preferences such as your selected language.
Analytics cookies. These cookies help us understand how visitors interact with our website by collecting and reporting information about your visit, including the pages viewed and time spent on the website.
Performance cookies. These cookies are used to understand and analyze the key performance indexes of our website which helps in delivering a better user experience for visitors.
Advertisement cookies.. These cookies are used to remember a visitor to our website in order to display ads that are relevant and engaging to you on other websites, as well as limit the number of times you see an advertisement. These cookies also help us measure our advertising or email marketing campaigns’ effectiveness. You can learn more about how to opt out of these cookie uses below.
E. Your choices about tracking technologies. Most web browsers automatically accept cookies and other tracking technologies, but you can change your browser settings to prevent that.
In addition, you can opt-out of cookies placed on our website by visiting these providers:
If you disable cookies from your browser you may not be able to access certain sections of the site that use essential cookies, and this may make your experiences on the site less efficient.
5. Social sharing features
Our site may offer social network and similar sharing features, such as facebook, twitter, and instagram buttons, which let you access our social media pages and may allow you to share information related to the site through your preferred social media platforms. If you permit a connection between our site and your social network page(s), we (and the social network) may be able to identify you, and associate the information we (and they) receive with information we (and they) already have about you. In addition, depending on how you use those features and your settings with the social network provider(s), the information you share to your social network pages will be available to others, including your friends and/or the public. for more information about how your information may be shared through those social networks once it is provided to them, you should review the privacy policies of those social networks.
In addition, if you interact with us through our social media pages, such as through an exchange of comments on our facebook or instagram pages, or interactions through the messenger feature of social media sites, that interaction will also be governed by the privacy policies of the applicable social media site.
6. Our security measures
We use a variety of industry-standard security measures to maintain the safety of your personal information, including measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We store the personal information you provide on secure (password- and firewall-protected) servers. all electronic financial transactions conducted through our site are protected by encryption technology.
Unfortunately, no electronic data transmission over the internet can be guaranteed to be 100% secure. As a result, while we believe that we use reasonable measures to protect personal information, we cannot ensure or warrant the security of any information transmitted or otherwise provided to us or received from us.
If you have an account on our site, it is your responsibility for keeping the password confidential. we will never ask for your password (except when you create your account and log into our site).
7. Your rights regarding your information
A. Opting out of cookies and tracking technology. you may opt-out of our third party advertising services that are listed above in section 4. in addition, you may visit industry organizations such as the digital advertising alliance to opt-out of third party advertising by visiting https://optout.aboutads.info
B. Opting out of certain communications.
You can always opt out of receiving promotional email communications from us by using the “unsubscribe” link contained in those communications, or by contacting us at us at info@themaker.com.
You can always opt out of receiving sms communications from us by replying with the word “stop” from any message, or by contacting us at us at info@themaker.com
Please note that notwithstanding your email preferences, we may need to contact you regarding our potential or ongoing business relationship, as required by law, or regarding legal matters. however, we will not send you sms or email marketing communications after you have opted out of receiving them.
C. Correcting and updating information. If you believe that any of the personal information we have about you is incorrect, you can contact us at any time at info@themaker.com to request that we make the appropriate corrections.
D. Removal of information. As noted above, we have standard retention practices with respect to the personal data we collect. If you would like to request any earlier removal of your personal information, please contact us at info@themaker.com.
Please note that we may not be able to completely remove personal information from our systems in certain circumstances. This will be true if the data is not in a searchable format, if it is retained in backup systems, if we need it in order to prevent fraud or future abuse, or if we are required by law to keep it.
8. A note for visitors and clients from outside the United States
If you are visiting us (either online or in person) from outside the United States, please be aware that your information will, as applicable, be transferred to, stored, and processed in the United States. We make no representation that the practices we describe are compliant with the laws of other jurisdictions, including laws that apply to the collection, use, disclosure, and security of personal information.
9. A note about children
Our site is not targeted to, and we have no interest in collecting information from children. We do not knowingly gather any personal information from children under the age of 13. if you are a parent or legal guardian who believes that your child has provided us with any personal information, please contact us at info@themaker.com.
10. Questions regarding our privacy practices
If you have any comments or questions regarding our privacy practices that are not addressed in this privacy policy, please contact us at info@themaker.com.
